Privacy Policy

This policy explains how we collect, use and protect your personal information when you use our website or place an order.

1. Information We Collect

We may collect the following information when you use our website or place an order:

  • Your name and address
  • Your email address and phone number
  • Order details and payment confirmation
  • Photos or messages you send for fitment checks
  • Technical data such as IP address, browser type, and device information

We do not store or handle your full payment card details — these are processed securely by PayPal or our chosen payment provider.

2. How We Use Your Information

We use your personal information for:

  • Processing and dispatching your order
  • Contacting you about your purchase or delivery
  • Confirming seat fitment when required
  • Improving our website and customer experience
  • Fraud prevention and security checks

3. Delivery & Customs Information

International customers must pay any customs duties, VAT, import fees or handling charges required by their country. These charges are not included in our product prices or postage fees.

We normally dispatch orders within 10 working days after receiving cleared payment.

4. Sharing Your Information

We do not sell your data. We only share information with trusted third parties when necessary, such as:

  • Delivery companies to send your parcel
  • Payment providers such as PayPal
  • IT service providers who maintain our website (if applicable)

5. How We Protect Your Data

We use secure systems to protect your information and ensure it is only used for legitimate business purposes. Access to customer data is restricted and monitored.

6. Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you
  • Ask us to update or correct inaccurate information
  • Ask us to delete your data where legally possible
  • Withdraw consent if we rely on personal permission

To exercise any of these rights, please contact us via our Contact Page.

7. Cookies

Our website may use basic cookies to improve functionality and enhance your browsing experience. These do not store personal payment information.

8. Updates to This Policy

We may update this privacy policy from time to time. Any changes will be published on this page.